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Limited 3 Year Product Warranty For PolyJohn Portable Restrooms (Sold By All Safety Products, Inc.)

PolyJohn Enterprises Corp. warrants the major plastic parts of its portable restrooms (plastic front, wall panels, roof, and tank) against any breakage or other problems that prevent the PolyJohn portable toilet from functioning in accordance with usual practices used in the portable toilet industry and in their intended manner. This warranty covers any damages in material or workmanship for a total period of 3 years (36 months). This warranty extends only to the original purchaser of the PolyJohn portable restroom through direct sales, authorized distributors / resellers, and resellers purchasing through authorized distributors.  Proof of purchase, serial numbers, and photos will be required.

Coverage Period
Coverage under this warranty is for a total of 3 years (36 months) from time of manufacture. A part or repair supplied under this warranty will assume the balance of the original warranty period. During this time period if any major plastic parts covered by the warranty incur damage that prevent it from functioning, PolyJohn will provide replacement parts. Purchaser is responsible for any freight, labor, or other costs associated with replacement.

Warranty Disclaimer
PolyJohn's terms of sale are FOB (Free on Board Shipping Point). Meaning buyer takes on responsibility once it leaves PolyJohn's shipping dock. The carrier is wholly responsible for any damage incurred during transit.

Important notice: All concealed/non-notated damages must be reported within 5 business days of delivery (1st day is the day of delivery) as per the National Motor Freight Classification (NMFC) — Rule 300100 - for a damaged claim to be filed. Reporting after this time will void a claim.  All Safety Products, Inc. strongly recommends that customer inspect unit(s) before accepting delivery with a signature and reject if there is visible damage that is not acceptable to customer.

In order to prevent any warranty disputes please, follow these steps immediately when receiving your products:
1. Inspect the shipment immediately and insist that visible damages be indicated on your copy of the freight bill. If they are not noted on the freight bill it is very likely a claim will be denied.
2. Open the shipment if necessary, and inspect for any concealed damages.
3. If there are any damages that you cannot operate with you may refuse shipment. After you do this contact All Safety Products, Inc. immediately who will contact PolyJohn on your behalf.

Filing Process for Warranty
PolyJohn and All Safety Products, Inc. reserve the right to request inspection of products for verification of defect, which may include returning some or all of the parts with shipping paid for by the purchaser. Once the items have been returned, inspected, and PolyJohn is found at fault any shipping costs will be reimbursed. You may contact All Safety Products, Inc. to arrange for return shipping if desired.

To file your warranty claim follow these steps:
1. Please call customer service at All Safety Products, Inc.,1-562-630-3700.  (Or Use Our Website Contact Us Form - Click here.)
2. Please provide contact information (name, phone number, address, etc.). 
3. Please provide the invoice number, date of purchase, product number, and product serial numbers. If using our website form, please use comments field.
4. Upload any images of affected products showing the damaged area(s).  Our website contact form allows you to upload files. 
5. Some additional ways to contact us can be found at the following link Ways to Contact All Safety Products

What is Not Covered By Warranty
This warranty does not cover damage or failure contributed to or caused by: Not following PolyJohn assembly procedures, unauthorized modification, acts of God, mishandling, misuse, use of incompatible solvents or other damaging chemicals, vandalism or accident. In no event shall PolyJohn or All Safety Products, Inc. be liable for labor costs or for incidental or consequential damages.



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