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Limited 1 Year Product Warranty For PolyJohn Portable Hand Wash Sinks (Sold By All Safety Products, Inc.)

PolyJohn Enterprises warrants to the Purchaser that the Portable Sink sold to Purchaser is merchantable in quality and fit for the ordinary purpose for which it was intended, free from defects in material and in its manufacture for a period of one year (the “Warranty Period”) from the date of purchase. Any misuse or abuse of the Portable Sink or component thereof* or failure to properly follow recommended procedures shall void this warranty.

PolyJohn’s responsibility with respect to their Portable Sinks or components thereof shall be limited to the foregoing.
1. In the event that the PolyJohn Portable Sink (1 year limited warranty) or component thereof (90 day limited warranty), proves defective in material or workmanship during the Warranty Period, claims regarding the Sink or component thereof shall be made by contacting All Safety Products (either by phone or by submitting information through All Safety Products Contact Us form) stating the nature of the defect and that such claim occurred within the Warranty Period. On verification that the claim is valid, PolyJohn shall replace the Sink, or component thereof, found to be defective. Purchaser will be responsible for any shipping costs incurred.
2. PolyJohn shall in no case be liable for any damage to any property (other than the defect in the Sink, or component thereof, sold by PolyJohn), or for indirect, special, incidental or consequential loss or damage caused to Purchaser, or any customer thereof, even if PolyJohn has been advised of such loss or damage, whether in contract, tort or otherwise. No obligation exists to replace the PolyJohn Portable Sink, or component thereof, should there be evidence that the Sink or component thereof, was subject to improper use, acts of God, handling, storage or assembly by the Purchaser.
3. In the event of any valid warranty claim against PolyJohn, PolyJohn shall not be responsible to Purchaser and will not bear liability for damages, however caused, to persons or property or for the loss of anticipated profits or for any direct, indirect or consequential damages suffered by Purchaser, or any employee or property thereof.

Warranty Disclaimer
PolyJohn’s terms of sale are FOB (Free on Board Shipping Point). Meaning buyer takes on responsibility once it leaves PolyJohn’s shipping dock. The carrier is wholly responsible for any damage incurred during transit. Important notice: All concealed/non-notated damages must be reported within 5 business days of delivery (1stday is the day of delivery) as per the National Motor Freight Classification (NMFC) – Rule 300100 - for a damaged claim to be filed. Reporting after this time will void a claim.

In order to prevent warranty disputes follow these steps immediately when receiving your products:
1. Inspect the shipment immediately and insist that visible damages be indicated on your copy of the freight bill. If they are not noted on the freight bill it is very likely a claim will be denied.
2. Open the shipment if necessary, and inspect for any concealed damages.
3. If there are any damages that you cannot operate with you may refuse shipment. After you do this contact us immediately.

To file your warranty claim follow these steps:
1. Please call customer service at All Safety Products, Inc.,1-562-630-3700.  (Or Use Our Website Contact Us Form - Click here.)
2. Please provide contact information (name, phone number, address, etc.). 
3. Please provide the invoice number, date of purchase, product number, and product serial numbers if available. If using our website form, please use comments field.
4. Upload any images of affected products showing the damaged area(s).  Our website contact form allows you to upload files. 
5. Some additional ways to contact us can be found at the following link Ways to Contact All Safety Products

*Heating Element (Part Number: HE01-1000), or Foot Pump (Part Number: PC-000600)



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